Effective Date: September 12, 2025

Our Approach to Data Privacy
At Phil Labor, we provide outsourcing services with a strong commitment to protecting your privacy. We collect and hold only the bare minimum personal information required by law and to ensure smooth operations—no more, no less. All data is securely stored in our Australian-based data center, ensuring compliance with Australian privacy laws. We access this information solely through our internally developed Customer Relationship Management (CRM) system, which is designed with security and minimal data retention in mind. This approach helps us deliver efficient services while safeguarding your information.

• 1. Our Commitment to Your Privacy
  At Phil Labor, we are committed to protecting your privacy in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and manage your personal information when you interact with our website, app, services, or business activities. It also outlines your rights and how to exercise them.

  This policy applies to Phil Labor and our affiliated companies worldwide. If you’re in Australia, this is governed by Australian privacy laws; for other regions, local laws may apply additionally.

  2. The Personal Information We Collect and Why
  Personal information is any information or opinion about you that can identify you (e.g., name, email). We only collect what we need to provide our services, manage business relationships, or meet legal obligations (APP 3). We’ll notify you at the time of collection—via forms, app prompts, or our site—about what we’re collecting and why (APP 5).

  2.1. For Business and Commercial Activities
  When you use our goods, services, or website/app, we collect data to fulfill contracts, process payments, and send relevant updates (with your consent where required):

  • Personal Identification: Name, address, email, phone number.
  • Contact Data: Business details.
  • Financial Data: Payment info (e.g., banking or card details)—handled securely and deleted after processing.
    We may also automatically collect device info (e.g., IP address, browser type) via cookies or app usage to improve our services (see our Cookie Policy).

  2.2. For Employment and Recruitment
  For job applicants and employees, we collect data to assess opportunities, manage contracts, handle payroll/benefits, and comply with laws:

  • Candidate Data: Name, contact details, CV/resume, references.
  • Employee Data: Contracts, performance records, health/family info only if relevant for benefits (with consent), disciplinary notes.
  • Benefits Data: Elections, dependents, claims.
  • Financial Data: Banking, salary, tax info for payroll.

  2.3. Sensitive Information
  We avoid collecting sensitive information (e.g., health, racial/ethnic origin, political/religious beliefs, or biometric data) unless it’s necessary for employment, benefits, or legal reasons—and only with your explicit consent or as allowed by law (APP 3). If collected via our app (e.g., location for services), we’ll seek permission upfront.

  3. How We Use, Share, and Protect Your Information
  We use your information only for the purposes we told you about, or with your consent for new ones (e.g., marketing—opt-in required). We won’t use or disclose it incompatibly without notifying you (APP 6).

  • With Service Providers: Shared with trusted third parties (e.g., payment processors, IT support) under strict contracts to limit their use (APP 6).
  • For Legal Reasons: Disclosed if required by law, court order, or to protect rights/safety (e.g., fraud investigations) (APP 6).
  • International Transfers: Data may be transferred to affiliates or providers in [list countries, e.g., USA, EU]. We ensure equivalent protections, like standard contracts or APP-equivalent safeguards, to keep it secure (APP 8). Australia is our primary location.

  4. Your Rights and Choices
  Under the APPs (and similar laws elsewhere), you control your information. Contact us at privacy@phillabor.com to exercise these—no fee usually, but we may charge for complex requests. We’ll respond within 30 days (APP 12/13).

  • Access: Request a copy of your data.
  • Correction: Ask to fix inaccuracies.
  • Object/Withdraw Consent: Object to processing (e.g., marketing) or withdraw consent—we’ll stop unless legally required.
  • Erasure: Request deletion when no longer needed or consent withdrawn (subject to legal holds).
  • Restrict Processing: Limit use in disputes (e.g., while verifying accuracy).
  • Portability: Get your data in a usable format.
  • Unsubscribe: Opt out of emails via links or our settings.

  If unsatisfied, you can complain to us first, then to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992 (APP 12).

  5. Data Security and Retention
  We use reasonable steps like encryption and access controls to protect your data from misuse, loss, or unauthorized access (APP 11). No system is 100% secure, but we review risks regularly.

  We keep data only as long as needed for our purposes, legal requirements, or disputes—e.g., financial records for 7 years. After that, it’s securely deleted or anonymized.

  6. Cookies, Tracking, and App Data
  Our site and app use cookies, log files (e.g., IP, timestamps), and analytics to enhance experience and trends. You can manage preferences via browser/app settings. See our Cookie Policy for details.

  7. Children’s Privacy
  Our services are for adults. We don’t knowingly collect data from under 13s (or 16+ with parental consent where required)—if we do, we’ll delete it.

  8. Changes to This Policy
  We’ll update this policy for legal or business changes and notify you via email/site notice (at least 30 days for major updates). Check back periodically.

  9. Contact Us
  Questions? Reach out:
  Email: privacy@phillabor.com
  Phil Labor Pty Ltd, 57 Harnham Drive Bairnsdale Victoria 3875 Australia

Whatever industry you are in, from real estate specialists, to information technology firms, needing skills from sales support, digital marketing and customer service, Phil Labor can support your business!